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When purchasing directly from our website, the only form of payment available is PayPal. PayPal will allow you to pay using a credit card, even if you don’t have a PayPal account. Alternatively, you can contact us at info@croittledesigns.com to pay using one of the following alternate payment arrangements:

In Canada: the preferred method of payment is INTERAC e-transfer. We also accept wire transfer, certified check and money order.

Outside Canada: the preferred method of payment is international wire transfer. We also accept certified check and money order.

All prices are in US dollars, unless otherwise specified.

We usually ship paintings by commercial courier, but sometimes, if local, we can deliver artworks in person.

Usually, paintings are shipped out from Toronto, Ontario, Canada (unless otherwise specified).

Paintings with sides that are less than 48" in length will be wrapped in bubble wrap and packed in a commercial cardboard box.

Paintings with at least one side 48" or larger are normally removed from their stretcher bars and rolled up in a tube. You will be responsible for getting the canvas re-stretched when you receive it. If you have purchased a painting that needs to be stretched and you would like it shipped directly to a framer, please contact us at info@croittledesigns.com to make the arrangements. We can also help you find a framer local to you, if need be.

If you prefer to have a large painting shipped already on stretcher bars, we will need to ship it in a wood crate, which will increase the shipping costs significantly.

Change of heart? We understand! Paintings can be exchanged for a credit on Croittle.com  for the full amount, minus any shipping costs, so long as certain conditions are met:

We ship via all major carriers in the U.S.A., including USPS. Estimated delivery time is 3-9 days and is subject to change by the carriers. We do not ship to U.S. Post Office boxes or Army Post Office (APO) addresses. 

- The collector has seven (7) days from the date of reception to advise us in writing that they would like to return the artwork, and fourteen (14) days to pack and ship it back to us by recognized courier, as the collector's own expense. 

- The artwork must be returned in its original packaging and in the same condition as when it was shipped. It is important, therefore, to take care when both unpacking and repacking your artwork.

All prints are final sale.

All shipping transactions must be insured and with a tracking number.

Change of heart? We understand! Paintings can be exchanged for a credit on Croittle.com  for the full amount, minus any shipping costs, so long as certain conditions are met:

- The collector has seven (7) days from the date of reception to advise us in writing that they would like to return the artwork, and fourteen (14) days to pack and ship it back to us by recognized courier, as the collector's own expense. 

- The artwork must be returned in its original packaging and in the same condition as when it was shipped. It is important, therefore, to take care when both unpacking and repacking your artwork.

All prints are final sale.

All shipping transactions must be insured and with a tracking number.

Croittle Designs is not responsible for any lost returns.

The cost of shipping is included in the "handling" area of your order form, and therefore included in your final bill. There is also an international shipping fee for paintings being shipped outside of Canada. We determine the cost of shipping based on the least expensive option, usually ground transport. If you would like to arrange and pay for a more expedited shipping option, please contact us at info@croittledesigns.com

Your painting will be ready to shipp within 5 working days (weekend not included) from the day of your payment. you will have shipping options at the time of your checkout, Depending  on the shipping curier, size of your painting, etc.